Privacy Policy

Last updated: 22 June 2026

Holarchy Pte Ltd ("Holarchy", "we", "us", or "our") is committed to protecting the privacy and personal data of everyone who visits our website or engages with our services. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.

This Policy applies to personal data collected through our website at holarchyglobal.com, through direct communications with us, and in the course of delivering our consulting, marketing, and people development services.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Our Commitment

We take your privacy seriously. Holarchy operates in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and any other applicable data protection legislation in the jurisdictions in which we operate. We collect only the personal data we need, we keep it secure, and we are transparent about how we use it.

2. Data Controller

The data controller responsible for your personal data is:

Holarchy Pte Ltd

Trading as: Holarchy Global

Website: holarchyglobal.com

Email: hello@holarchyglobal.com

Registered in: Singapore

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

Contact details — name, email address, phone number, job title, and company name when you contact us, submit an enquiry, or engage our services.
Business information — details about your organisation, industry, and objectives shared in the context of a client engagement.
Correspondence — the content of emails, messages, or other communications you send to us.
Payment information — billing details necessary to process invoices. We do not store full payment card details.

3.2 Information Collected Automatically

Website usage data — IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs, collected via cookies and similar technologies.
Device information — device type and screen resolution where relevant to optimising your experience.

3.3 Information from Third Parties

Professional profile information — publicly available information from platforms such as LinkedIn where you have connected with us in a professional context.
Referral information — details provided by a third party who has referred you to our services.

4. How We Use Your Personal Data

We use personal data only for legitimate business purposes. Specifically, we may use your data to:

Respond to your enquiries and communicate with you about our services.
Provide, manage, and deliver the consulting, marketing, or people development services you have engaged us for.
Process invoices and manage our business relationship with you.
Improve and personalise your experience on our website.
Send you relevant information about our services, insights, or events where you have consented to receive such communications, or where we have a legitimate interest in doing so.
Comply with our legal and regulatory obligations.
Protect the security and integrity of our business and website.

We will not use your personal data in ways that are incompatible with the purposes for which it was collected, and we will not sell your personal data to third parties.

5. Legal Basis for Processing

We process your personal data on one or more of the following bases:

Consent — where you have given us clear consent to process your data for a specific purpose, such as subscribing to communications from us.
Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate interests — where we have a legitimate business interest that is not overridden by your rights, such as improving our services, maintaining our business records, or conducting marketing to existing and prospective clients.
Legal obligation — where we are required to process your data to comply with applicable laws or regulations.

6. Sharing Your Personal Data

We do not sell, rent, or trade your personal data. We may share your data with:

Service providers — trusted third parties who support our operations, such as IT and cloud service providers, accounting software, and email platforms. These parties process data on our behalf and are contractually bound to keep it secure and use it only for specified purposes.
Professional advisers — lawyers, accountants, and insurers where necessary in the course of our business.
Business transfers — in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the relevant successor entity.
Law enforcement or regulators — where required by law, court order, or regulatory authority.

Where we share data with parties outside Singapore, we take steps to ensure that appropriate safeguards are in place consistent with the PDPA and applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our site is used.

7.1 Types of Cookies We Use

Essential cookies — necessary for the website to function. These cannot be disabled.
Analytics cookies — used to understand how visitors interact with the website, helping us improve its content and performance. We may use tools such as Google Analytics for this purpose.
Preference cookies — used to remember your settings and preferences.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information about cookies and how to manage them, please visit www.allaboutcookies.org.

Where required by law, we will seek your consent before placing non-essential cookies on your device.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention approach is:

Client engagement data — retained for a minimum of seven years following the end of an engagement, in line with standard business and tax record-keeping requirements.
Website enquiry data — retained for up to two years unless a business relationship develops.
Marketing communications data — retained until you unsubscribe or withdraw consent.
Website analytics data — typically retained in anonymised or aggregated form for analytical purposes.

When personal data is no longer required, we will securely delete or anonymise it.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:

Secure storage of data using reputable, enterprise-grade cloud services.
Access controls limiting who within Holarchy can access personal data.
Use of encrypted communications where appropriate.
Regular review of our data handling practices.

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. If you have concerns about the security of your information, please contact us.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data:

Access — you have the right to request a copy of the personal data we hold about you.
Correction — you have the right to request that we correct any inaccurate or incomplete personal data.
Withdrawal of consent — where we process your data based on consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.
Objection — you have the right to object to processing based on legitimate interests, including for direct marketing purposes.
Erasure — in certain circumstances, you may request that we delete your personal data.
Restriction — in certain circumstances, you may request that we restrict the processing of your data.

To exercise any of these rights, please contact us at hello@holarchyglobal.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will take immediate steps to delete it.

12. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to holarchyglobal.com. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies before providing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Holarchy Pte Ltd

Email: hello@holarchyglobal.com

Website: holarchyglobal.com

We will acknowledge your enquiry within five business days and aim to resolve it within 30 days.